Last updated: May 11, 2026
These Terms of Service ("Terms") govern your use of the Anzen® platform operated by SCRTY B.V., a company registered under Dutch law with its offices in the Netherlands ("SCRTY", "we", "us"). By creating an account or using Anzen, you ("Customer", "you") agree to these Terms.
Anzen is a cloud-based IT service management, risk management, and compliance platform provided as a Software-as-a-Service (SaaS). We grant you a non-exclusive, non-transferable right to access and use the platform for your internal business purposes during the subscription term.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Each workspace is isolated and belongs to the organisation that created it. You must provide accurate and complete registration information.
You retain all ownership and intellectual property rights in the data you upload or create within Anzen ("Customer Data"). We do not access, use, or share your Customer Data except as necessary to provide the service, comply with the law, or as described in our Privacy Policy.
All Customer Data is hosted exclusively within the European Union on infrastructure owned and operated by SCRTY B.V. See our Privacy Policy for details on data handling and GDPR compliance.
You agree not to:
We aim to maintain high availability but do not guarantee uninterrupted access. Planned maintenance will be communicated in advance where possible. Support is provided via email during business hours (CET). Enterprise customers may have access to enhanced SLA terms.
Anzen, including its source code, design, documentation, and trademarks, is the intellectual property of SCRTY B.V. These Terms do not grant you any rights to our intellectual property beyond the limited right to use the platform as described herein. Anzen® is a registered trademark of SCRTY B.V.
To the maximum extent permitted by Dutch law, SCRTY B.V. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of Anzen. Our total aggregate liability shall not exceed the fees paid by you in the twelve (12) months preceding the claim.
Customer cancellation. You may cancel your subscription at any time. Upon cancellation, your access continues until the end of the current billing period. Upon termination, you may request an export of your Customer Data within 30 days, after which it will be deleted.
Termination for material breach. We may terminate your account for material breach of these Terms after providing 14 days' written notice and an opportunity to cure.
Suspension and termination for unlawful or harmful use. Notwithstanding the cure period above, SCRTY B.V. reserves the right to suspend or terminate a workspace - and delete the associated Customer Data - where the workspace is implicated in (i) a violation of applicable EU, Dutch, or other relevant law, including sanctions regimes; (ii) suspicious activity such as fraud, abuse, credential stuffing, unauthorised data access, or misuse of the platform against third parties; or (iii) repeated violations of the acceptable-use restrictions in these Terms.
Verification hold. Pending such suspension or termination, we may place a workspace on a verification hold during which access is suspended but Customer Data is retained read-only on our side. Workspaces on hold are retained for a maximum of 30 days. If the hold is not lifted within that window - including where the workspace operator does not respond to our verification requests - the workspace and all associated Customer Data are permanently deleted without further notice.
Immediate action and cooperation with authorities. In serious cases (illegal content, active abuse of the platform against third parties, or orders from a competent authority) we may suspend, terminate, and delete a workspace without the 30-day hold. We will comply with valid legal orders from competent EU authorities and may preserve data beyond the periods set out above where required to do so.
These Terms are governed by the laws of the Netherlands. Any disputes arising from these Terms shall be submitted to the competent court in Amsterdam, the Netherlands. Nothing in these Terms limits your rights as a consumer under mandatory EU or Dutch consumer protection law.
We may update these Terms from time to time. Material changes will be communicated at least 30 days in advance via email or a notice within the platform. Continued use after changes take effect constitutes acceptance of the updated Terms.
For questions about these Terms, contact us at legal@scrty.nl.